PRIVACY POLICY AND DATA PROCESSING - VITAL BOOST

Last updated: December 07, 2025

At Vital Boost (hereinafter, "We" or "the Site"), accessible at https://www.vitalboostco.com/, the privacy of our visitors is a fundamental priority. This Privacy Policy describes the type of information we collect, how we use it, and how we protect it, in strict compliance with Statutory Law 1581 of 2012 and Decree 1377 of 2013 of the Republic of Colombia.

1. INFORMATION WE COLLECT

We may collect and process the following personal data when you interact with our website or make a purchase:

• Identification Data: Full name, identification number (Cedula de Ciudadania or NIT for billing).
• Contact Data: Email address (vitalboost.col@gmail.com is our official channel), mobile phone number, and physical shipping address in Colombia.
• Transaction Information: Details about products purchased and purchase history.
• Browsing Data: IP address, browser type, visit duration, and pages viewed (via Cookies).

Note on Payments: Vital Boost does NOT store complete credit or debit card numbers on its servers. Transactions are processed through secure and certified payment gateways operating in Colombia.

2. PURPOSE OF DATA PROCESSING

The information collected will be used for the following legitimate purposes:

• Order Processing: Managing the shipping, delivery, and invoicing of purchased products.
• Customer Service: Responding to your inquiries, claims, or requests sent to our email.
• Site Improvement: Analyzing trends and metrics to improve the user experience on our platform.
• Marketing and Promotions: Sending information about new products, special offers, or educational content about biohacking and peptides (only if you have given your prior consent or have subscribed to our newsletter).
• Legal Compliance: Complying with tax and legal obligations before Colombian government entities.

3. DATA SUBJECT RIGHTS (HABEAS DATA)

As the holder of your personal data, you have the following rights, which you may exercise at any time free of charge:

• Access: Request proof of what data we hold about you.
• Update: Request correction of partial, inaccurate, or incomplete data.
• Rectify: Request changes if the information is erroneous.
• Delete (Right to Be Forgotten): Request the deletion of your data from our databases, provided there is no legal or contractual obligation to retain them (e.g., invoices for tax purposes).
• Revoke: Withdraw authorization for the sending of commercial communications.

To exercise any of these rights, send a request to: vitalboost.col@gmail.com.

4. USE OF COOKIES

Our website uses "cookies" to enhance your experience. A cookie is a small text file stored on your device to remember your preferences (such as the shopping cart). You can configure your browser to reject all cookies, but this may limit the functionality of certain parts of the Site (such as the checkout process).

5. INFORMATION SECURITY

We implement technical, human, and administrative security measures to protect your data against unauthorized access, loss, alteration, or misuse. We use SSL (Secure Socket Layer) encryption protocols to protect the transmission of sensitive information through the website.

6. SHARING INFORMATION WITH THIRD PARTIES

Vital Boost does NOT sell, trade, or rent your personally identifiable information to third parties. We only share strictly necessary information with trusted service providers to operate our business, such as:

• Logistics and courier companies (to deliver your order).
• Payment processing gateways.
• Hosting and email service providers.

All these third parties are required to maintain the confidentiality of your information.

7. THIRD-PARTY LINKS

Our site may contain links to other websites of interest. Once you use these links to leave our site, please be aware that we have no control over those other websites. Therefore, we are not responsible for the protection and privacy of any information that you provide on those sites.

8. CHANGES TO THIS POLICY

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with the revised "Last Updated" date. We recommend reviewing this page periodically.

9. CONTACT

If you have questions about this Privacy Policy or the processing of your data, please contact us:

• Vital Boost
• Location: Medellin, Colombia
• Email: vitalboost.col@gmail.com
• Website: https://www.vitalboostco.com/